INSPECTION-STANDARD

1.SCREWS + FIXINGS

ALL pan handles with screws must have screw washers included;
Dishwasher safe pans MUST have rust resistant screws attached.

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2.PAN COLLARS

Pan collars MUST be coated correctly (as per PO requirement) with no exposed metal.
MINOR defect = Any damage on the pan collar coating that is shallow (not exposing the metal) and is up to 1cm in length.
MAJOR defect = Any damage over 1cm. Any damage that is deep and is exposing the metal underneath.
QC must always take clear images of damaged pan collars, with a ruler next to it.
There must be no gaps between the pan collar and the pan body.

Acceptable/minor defect examples
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3.COATINGS

Pan and handle coatings MUST be evenly and neatly coated.
ThemetalpanbodyMUSTNOTbeexposed.
There MUST NOT be burnt residue or any impurities on the coating.
MINOR defect = Any damage or messy/uneven coating that is not exposing the metal underneath.
Any burnt coating residue or impurities on the EXTERIOR coating MAJOR defect = Any damage or messy/uneven coating that is exposing the metal underneath.
Any burnt coating residue or impurities on the INTERIOR coating.
QC must always take clear images of poor coating, with a ruler next to it.
Coatings must be consistent across the whole range.
Coatings must NOT be peeling or blistering. This is a critical defect. There must be no scratches to the pan + handle coating, body, or rim.
MINOR defect = Any scratch on the coating that is shallow (not exposing the metal) and is up to 2cm in length.
MAJOR defect = Any scratch over 2cm. Any scratch that is deep and is exposing the metal underneath.
QC must always take image of a scratch with a ruler next to it.
MINOR EXAMPLE: MAJOR EXAMPLE:
There must be no dents/chips to the pan + handle coating, pan body, or rim.
MINOR defect = Any dent or chip on the coating that is shallow (not exposing the metal) and is up to 2cm in length.
MAJOR defect = Any dent or chip over 2cm. Any dent that is deep and is exposing the metal underneath.
MINOR EXAMPLE: MAJOR EXAMPLE:QC must always take image of a dent or chip with a ruler next to it.
There must be no dirty marks on the pan + handle coatings, bases, bodies or rims.
MINOR defect = White, chalk-like marks that are easily removed.
Small areas of dust/dirt that can be easily removed.
MAJOR defect = Stain marks, oil marks, large areas of dust/dirt.
QC must always take image of a dirty mark.
MINOR EXAMPLE: MAJOR EXAMPLE:There must be no burrs or flash marks on the pan + handle coatings, bases, bodies or rims.
MINOR defect = Burrs that are up to 0.5cm in length.
MINOR defect = Burrs that are up to 0.5cm in length.
CRITICAL defect = Any SHARP flash marks of metal QC must always take images of burrs/flashes with a ruler next to it

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4.PAN BODIES

Pan bodies must be uniform in shape. There must be NO deformation to the pan body.
MINOR defect = Slight deformation of the pan at the rivets that is over 0.5cm. If applicable, the lids must still fit the pan comfortably with no large gaps.
MAJOR defect = Obvious deformation of the pan body where the lid no longer fits the pan. Deformation of the pan body at the rivets that is larger than 1cm. Any deformation along the sides of the pan body.
There must be no visible mould marks on the pan body.
If mould marks are unavoidable, the marks must not be obvious and should be coated correctly in order to reduce their appearance.
Pans must remain stable (do not topple over) when placed on a 5⁰C incline with handles facing downwards (ensure smallest pan is always tested):

Acceptable/minor defect examples
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5.BASES

There must be no scratches to the base. MINOR defect = Any visible scratch on the base that is shallow and is up to 2cm in length.
MAJOR defect = Any scratch over 2cm. Any scratch that is deep and is creating a sharp edge on the base.
QC must always take image of a scratch with a ruler next to it.
There must be no chipped edges on the base.
MINOR defect = A chip on the base that is up to 0.5cm and does not cause the base to have a rough/sharp edge.
MAJOR defect = A chip on the base that is larger than 0.5cm. A chip that is causing the base to have a rough/sharp edge.
QC must always take image of a chip with a ruler next to it.
All bases must be smoothed correctly. There must be no rough or sharp edges. MINOR defect = A sharp pan base edge but is not sharp enough to scratch a hob surface.
MAJOR defect = A sharp pan base edge that is also jagged/rough. An edge that is sharp enough to scratch a hob surface. CRITICAL defect = A severely sharp base edge that could cause injury to a customer.
QC must check all sharp bases by gliding the pan side-to-side over a glass/ceramic surface.
Base stamp logos must be aligned straight with no slanting.
Base stamp logos must be eligible, clear, and stamped correctly.
MINOR defect = A base stamp logo that is slanted at an angle over 10°.
A base stamp logo that is not clear but is still legible.
MAJOR defect = A base stamp logo that is slanted at an angle over 20°.
A base stamp logo that is not clear, not readable, or not fully stamped.
QC must always take images of slanted or unclear/poor base stamps.
Bases must be flat.
We can accept up to 2mm base concavity.
MAJOR defect = A base that is concave over 2mm.
CRITICAL defect = ANY base that is convex. Convex bases are an automatic fail.
QC must always take images of concave/convex bases. If concave, QC must take image of measurement. There must be no polishing marks on the base.
MINOR defect = Visible polishing marks on the base MAJOR defect = Residue on the base after polishing that has not been cleaned away.
Induction base plates must be fitted neatly, with no raised or sunken edges. There must be no gaps between seams. Pans must not wobble or spin. Bases must be stable on a flat surface.

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6.HANDLES

Handles must be firmly attached.
Pan handle strength must be tested on every pan style.
To test, apply a 7kg weight within 10mm of the end of the handle for a few seconds. Any changes to the handle fixing system (bracket, welds, rivets, pan body) must be reported.
Handle clearance must be at least 30mm between the underneath of the handle and the worktop for every pan style. This must be checked at the halfway point of the handle.
Rivets must lie flush against the pan body, with no gaps in between the rivet and the body.
Handle screws must be embedded at least 4mm within the handle recess.
A 14mm ball bearing must not be able to make contact with handle screws.
Handles must not be loose.
To test, fill the pan up to the rivets with water and boil. Once boiled, empty the water. Hold the pan by the handle and rotate the pan back and forth for 5 seconds. DO NOT MANUALLY TWIST THE HANDLE WITH FORCE.
Result: The handle must not loosen or shift after the test.
There must be no plastic coming out of the handle or handle collar.
Handles must be aligned straight at a perpendicular angle to the pan body.
If a handle looks visibly slanted, measure the angle.
MINOR defect = Any handle that is slanted at an angle of over 5° in either direction.
MAJOR defect = Any handle that is slanted at an angle of over 10° in either direction.
QC must take clear images of slanted handles from the end of the longest handle on the pan.

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7.LIDS

All lids must fit their respective pan comfortably.
When looking over the pan (birds-eye view) there must be no gaps where large amounts of steam can escape from. When looking over the pan (birds-eye view) there must be no gaps where large amounts of steam can escape from.
The lid must not be airtight.
MAJOR defect = A lid that is airtight. Any gaps between the pan body and lid that are over 1mm, when looking over the pan. Any pans where the lid does not fit.
Glass lids must not be damaged in any way, E.g. Scratches, dents, cracks, rough edges, dirty marks MINOR defect = Any scratch or scuff mark on the glass lid.
MAJOR defect = Any chips/dents to the glass lid.
CRITICAL defect = Any glass lid that is broken or smashed. Any glass lid that has a sharp edge and could cause injury. Lid rims must fit neatly all the way around the lid and be free from damage.
MINOR defect = Dirty marks, scratches that are up to 1cm, scuff marks.
MAJOR defect = Dented rims, broken lid rims, any sharp edges.
Lid knobs must be fastened enough to ensure the lid does not spin or move around when holding the lid by the knob.

Acceptable/minor defect examples
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8.NON-STICK COATING TESTS

Egg test – Cook an egg in the pan. Lift the egg with a non-metal utensil, the egg must be able to lift easily with no sticking to the coating.
Milk burn test – Cover the surface of the pan with milk and boil until it burns (turns brown).
Use a non-metal utensil to lift a section of the milk off; it should lift easily with no sticking to the coating. Clean the rest of the milk with water and check that the milk fully comes away from the pan with no sticking to the coating.

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9.MATERIALS

Colour wraps/boxes must be folded correctly and must fit the pan(s) comfortably.
Colour boxes must not bulge outwards. Colour wraps/boxes must be fastened securely and all tabs must be fully inserted.
There must be no rips, scuffs, or damage to the colour wraps/boxes.
MINOR defect = A rip, scuff, or damage mark that is less than 2cm. The pan(s) must still be securely contained in the colour wrap/box.
MAJOR defect = A rip, scuff, or damage mark that is more than 2cm. The pan(s) has sustained or will sustain damage due to damaged colour wraps/boxes.
“WARNING – FRAGILE” must be stated on all cookware outer cartons.

Acceptable/minor defect examples
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